Money Back Guarantee
| The GreatScopes' Money Back
Guarantee:
"If you are not satisfied with a microscope you
purchase from GreatScopes, simply return it to us within 30 days in
re-saleable condition, and we will refund your money." |
Even at our discounted prices, we realize that the purchase of
a quality microscope is quite an investment, and one that you would
not enter into lightly. Our guarantee policy insures that you
need not enter into it blindly either.
We are so sure that you'll be pleased with our products that we have a 30
day, money back guarantee on the purchase of any microscope.
Spend time with your new instrument, give it the trial that you want
to give it. If within 30 days, you find that the microscope does
not meet your expectations, contact us for return instructions. (Please maintain
all packaging material, blank warranty cards, and manuals.)
Please read this fine print before returning any
equipment:
Please contact us by email for an RMA number
before shipping. (Equipment returned without an RMA number will be subject
to a restocking fee.)
Shipping charges are not refundable.
Revelation, M2, Z-2, Inverted, Gem Scopes, and Cameras
may be subject to a 5% restocking fee.
Camera mounts are subject to a 10% restocking fee.
Persons receiving cameras and camera mounts judged unsuitable must
provide notice to us by the second day after receipt, and shipped to us within
two business days of return instruction receipt, subject to the other conditions
above.
If you are interested in purchasing several microscopes at once, please
contact us about the return policy prior to ordering.
Requests for returns after 30 days are at our discretion (three days
for cameras and mounts), and if granted will be subject to a restocking
fee.
Due to the nature of their contents, blank slide kits can only be
returned if cellophane and/or tissue
wrappers are intact. If you received a complementary kit
for any reason, it must be returned in new condition, if not, it will be
deducted at full price from your refund.
Blank slides/covers which have been opened, then returned, will not
be refunded or returned.
Prepared slides and specimen sets are non returnable. Contact us for
replacement of slides etc. which might have broken in shipping.
Microscope Parts are not returnable for refund. Please order
carefully. |